Eadmin Cloud is our tool for managing business processes, integrating various platforms including Meta Graph API to facilitate the management of customer interactions. This is a server-to-server application with no direct user interface, ensuring all data interactions are conducted server-side to enhance business processes. For more information, visit our homepage at https://eadmin.cloud.
Our platform uses Meta Graph API to monitor reviews and user engagement on business Facebook pages. This data helps page administrators respond effectively to feedback and optimize customer experiences. All data usage strictly complies with Meta's policies, and no user-specific information is shared beyond what is necessary for customer interaction management. The data collected is used solely for providing insights to the business and is not shared with third parties. Additionally, our platform displays Facebook reviews on the website thanks to Meta Graph API integration, increasing transparency and providing easy access for customers. All data collected is securely stored, with encryption in place to protect sensitive information. Data is retained only as long as necessary to fulfill the purposes outlined here, and strict access controls are enforced to ensure data privacy. For further details on how we handle data, please see our Privacy Policy.
When a new review is received on a Facebook page, our application automatically notifies the administrator via email so they can respond quickly. This process ensures that data is handled in a way that adheres to Facebookâs policies regarding data minimization and purpose limitation, meaning only the necessary data is accessed and used strictly for enhancing customer interactions. Reviews are also displayed on the website, increasing transparency and providing customers with easy access to their feedback.
Eadmin Cloud strives to give businesses better control over their online reputation and the ability to respond more effectively to their customers' needs.